UX/UI Design Intern • Product & System Redesign (Ongoing)

UX/UI Design Intern • Product & System Redesign (Ongoing)

UX/UI Design Intern • Product & System Redesign (Ongoing)

The DesignLemonade, LLC is a platform helping designers build sustainable businesses.
This project focused on improving the platform’s structure, navigation, and overall usability to better support how users learn and progress.

The DesignLemonade, LLC is a platform helping designers build sustainable businesses.
This project focused on improving the platform’s structure, navigation, and overall usability to better support how users learn and progress.

The DesignLemonade, LLC is a platform helping designers build sustainable businesses.
This project focused on improving the platform’s structure, navigation, and overall usability to better support how users learn and progress.

Overview

Overview

Overview

When I joined the project, the platform had strong content and a clear vision, but the experience lacked structure. Users were expected to explore freely across multiple sections, making it difficult to understand where to start or how to progress.

At the same time, the introduction of the 5 pillar system added a new layer to an already unclear structure, increasing complexity rather than improving clarity. Therefore, my role focused on translating this vision into a structured, usable product. I worked on redesigning key parts of the platform, building a design system, and leading usability testing to validate decisions before implementation.


This project is currently ongoing, in the testing and iteration phase.

When I joined the project, the platform had strong content and a clear vision, but the experience lacked structure. Users were expected to explore freely across multiple sections, making it difficult to understand where to start or how to progress.

At the same time, the introduction of the 5 pillar system added a new layer to an already unclear structure, increasing complexity rather than improving clarity. Therefore, my role focused on translating this vision into a structured, usable product. I worked on redesigning key parts of the platform, building a design system, and leading usability testing to validate decisions before implementation.


This project is currently ongoing, in the testing and iteration phase.

When I joined the project, the platform had strong content and a clear vision, but the experience lacked structure. Users were expected to explore freely across multiple sections, making it difficult to understand where to start or how to progress.

At the same time, the introduction of the 5 pillar system added a new layer to an already unclear structure, increasing complexity rather than improving clarity. Therefore, my role focused on translating this vision into a structured, usable product. I worked on redesigning key parts of the platform, building a design system, and leading usability testing to validate decisions before implementation.

This project is currently ongoing, in the testing and iteration phase.

Team & Contribution

Team & Contribution

This project was led by the founder (JC), who defined the overall vision and introduced the 5 pillar system. I worked as a UX/UI Design Intern alongside another designer (Nidhi), focusing on translating that vision into a structured, usable experience.

My contributions spanned product design, system thinking, and usability testing, with involvement across both strategy and execution.

This project was led by the founder (JC), who defined the overall vision and introduced the 5 pillar system. I worked as a UX/UI Design Intern alongside another designer (Nidhi), focusing on translating that vision into a structured, usable experience.

My contributions spanned product design, system thinking, and usability testing, with involvement across both strategy and execution.

This project was led by the founder (JC), who defined the overall vision and introduced the 5 pillar system. I worked as a UX/UI Design Intern alongside another designer (Nidhi), focusing on translating that vision into a structured, usable experience.

My contributions spanned product design, system thinking, and usability testing, with involvement across both strategy and execution.

Led the redesign of the homepage and learning experience to improve clarity and navigation

Led the redesign of the homepage and learning experience to improve clarity and navigation

Led the redesign of the homepage and learning experience to improve clarity and navigation

Designed scalable templates for the 5 core pillar pages

Designed scalable templates for the 5 core pillar pages

Designed scalable templates for the 5 core pillar pages

Created authentication flows (sign-up and login) to support onboarding

Created authentication flows (sign-up and login) to support onboarding

Created authentication flows (sign-up and login) to support onboarding

Designed dashboards for Free and Pro user experiences

Designed dashboards for Free and Pro user experiences

Designed dashboards for Free and Pro user experiences

Initiated and built the design system to ensure consistency across the platform

Initiated and built the design system to ensure consistency across the platform

Initiated and built the design system to ensure consistency across the platform

Improved visual quality and cohesion by generating and refining AI-based assets

Improved visual quality and cohesion by generating and refining AI-based assets

Improved visual quality and cohesion by generating and refining AI-based assets

Planned and led moderated usability testing (5 sessions), identifying key usability issues

Planned and led moderated usability testing (5 sessions), identifying key usability issues

Planned and led moderated usability testing (5 sessions), identifying key usability issues

Created testing scripts, user flows, and set up Maze for upcoming unmoderated testing

Created testing scripts, user flows, and set up Maze for upcoming unmoderated testing

Created testing scripts, user flows, and set up Maze for upcoming unmoderated testing

Timeline

Timeline

Jan 2026 — Apr 2026

Jan 2026 — Apr 2026

Role

Role

UX/UI Design Intern

UX/UI Design Intern

Team

Team

Julio Cesar Falu — Founder & Creative Director

Julio Cesar Falu — Founder & Creative Director

Stefany Harada — UX/UI Designer Intern

Stefany Harada — UX/UI Designer Intern

Nidhi Patel — UX/UI Designer Intern

Nidhi Patel — UX/UI Designer Intern

Tools

Tools

Figma · FigJam · ChatGPT · Maze

Figma · FigJam · ChatGPT · Maze

Skills

Skills

Product Thinking · UX Design · Information Architecture · Design Systems · Prototyping · Usability Testing

Product Thinking · UX Design · Information Architecture · Design Systems · Prototyping · Usability Testing

The Challenge

The Challenge

The Challenge

The challenge wasn’t the content, but how the platform was structured.
Users were expected to explore across multiple sections without a clear starting point or sense of progression. As a result, users struggled to understand where to begin, how to navigate, and how different parts of the platform connected. This created hesitation, increased cognitive load, and made the experience feel fragmented rather than guided.
The introduction of the 5 pillar system added another layer of complexity to an already unclear structure.

The challenge wasn’t the content, but how the platform was structured.
Users were expected to explore across multiple sections without a clear starting point or sense of progression. As a result, users struggled to understand where to begin, how to navigate, and how different parts of the platform connected. This created hesitation, increased cognitive load, and made the experience feel fragmented rather than guided.
The introduction of the 5 pillar system added another layer of complexity to an already unclear structure.

The challenge wasn’t the content, but how the platform was structured.
Users were expected to explore across multiple sections without a clear starting point or sense of progression. As a result, users struggled to understand where to begin, how to navigate, and how different parts of the platform connected. This created hesitation, increased cognitive load, and made the experience feel fragmented rather than guided.
The introduction of the 5 pillar system added another layer of complexity to an already unclear structure.

No clear entry point for new users

No clear entry point for new users

No clear entry point for new users

Navigation structured around content, not user progression

Navigation structured around content, not user progression

Navigation structured around content, not user progression

Increasing complexity as more sections and pages were added

Increasing complexity as more sections and pages were added

Increasing complexity as more sections and pages were added

Users didn’t need more content, they needed structure, clarity, and direction.

Users didn’t need more content, they needed structure, clarity, and direction.

Users didn’t need more content, they needed structure, clarity, and direction.

Structuring the 5 Core Pillars

Structuring the
5 Pillars

Structuring the
5 Core Pillars

The platform was built around a 5-pillar system, but it started as a conceptual framework rather than a usable structure.
My role was to translate this into a product experience by aligning navigation, content, and user flows.

The platform was built around a 5-pillar system, but it started as a conceptual framework rather than a usable structure.
My role was to translate this into a product experience by aligning navigation, content, and user flows.

01

Each pillar represents a stage in the user’s journey — Users don’t think in categories, they think in progression. The pillars needed to reflect that.

Each pillar represents a stage in the user’s journey — Users don’t think in categories, they think in progression. The pillars needed to reflect that.

02

Navigation reflects progression, not just exploration — The experience should guide users forward, not leave them to figure out where to go next.

Navigation reflects progression, not just exploration — The experience should guide users forward, not leave them to figure out where to go next.

03

Content is grouped by relevance, not format — Instead of separating by type (blogs, resources, tools), content is organized based on what the user is trying to achieve.

Content is grouped by relevance, not format — Instead of separating by type (blogs, resources, tools), content is organized based on what the user is trying to achieve.

This transformation shifted the platform from a content-heavy system into a structured experience that guides users through a clear and intentional progression.

This transformation shifted the platform from a content-heavy system into a structured experience that guides users through a clear and intentional progression.

Once the progression model was defined,
I translated it into a scalable navigation and content system.

Structuring the
5 Pillars

Once the progression model was defined,
I translated it into a scalable navigation and content system.

The sitemap reflects how the pillar-based structure was integrated across navigation, content, and learning paths, creating a cohesive and scalable system.
This structure allowed the platform to scale while maintaining clarity across different types of content and user needs.

Structuring the
5 Pillars

The sitemap reflects how the pillar-based structure was integrated across navigation, content, and learning paths, creating a cohesive and scalable system.
This structure allowed the platform to scale while maintaining clarity across different types of content and user needs.

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Defining the Experience Through Flows

Defining the Experience Through Flows

Defining the Experience
Through Flows

After defining the structural direction, I translated the system into user flows to understand how users would move through the platform from entry to action. Instead of jumping into UI, I used flows to identify friction points, unclear transitions, and gaps in progression, validating whether the structure actually supported user behavior.

After defining the structural direction, I translated the system into user flows to understand how users would move through the platform from entry to action. Instead of jumping into UI, I used flows to identify friction points, unclear transitions, and gaps in progression, validating whether the structure actually supported user behavior.

After defining the structural direction, I translated the system into user flows to understand how users would move through the platform from entry to action. Instead of jumping into UI, I used flows to identify friction points, unclear transitions, and gaps in progression, validating whether the structure actually supported user behavior.

Key Insight from Flows

Key Insight from Flows

Key Insight from Flows

Defined primary user paths across learning, exploration, and onboarding

Defined primary user paths across learning, exploration, and onboarding

Defined primary user paths across learning, exploration, and onboarding

Identified friction between sections where transitions were unclear or disconnected

Identified friction between sections where transitions were unclear or disconnected

Identified friction between sections where transitions were unclear or disconnected

Validated how the 5 pillar system translated into actual navigation behavior

Validated how the 5 pillar system translated into actual navigation behavior

Validated how the 5 pillar system translated into actual navigation behavior

Revealed gaps in progression, especially between entry points and deeper content

Revealed gaps in progression, especially between entry points and deeper content

Revealed gaps in progression, especially between entry points and deeper content

Used flows to align structure with user progression before moving into UI

Used flows to align structure with user progression before moving into UI

Used flows to align structure with user progression before moving into UI

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From Flows to Wireframes

From Flows to Wireframes

From Flows to Wireframes

As I translated flows into wireframes, inconsistencies across layouts and components became immediately visible. While the structure improved, the lack of a cohesive system made it difficult to scale the experience across multiple pillars and pages. This revealed a critical gap: the platform did not have a unified design system, which was limiting consistency and slowing down decision-making. And wireframing became a validation step, ensuring that structure, hierarchy, and user progression worked before investing in high-fidelity design.

As I translated flows into wireframes, inconsistencies across layouts and components became immediately visible. While the structure improved, the lack of a cohesive system made it difficult to scale the experience across multiple pillars and pages. This revealed a critical gap: the platform did not have a unified design system, which was limiting consistency and slowing down decision-making. And wireframing became a validation step, ensuring that structure, hierarchy, and user progression worked before investing in high-fidelity design.

As I translated flows into wireframes, inconsistencies across layouts and components became immediately visible. While the structure improved, the lack of a cohesive system made it difficult to scale the experience across multiple pillars and pages. This revealed a critical gap: the platform did not have a unified design system, which was limiting consistency and slowing down decision-making. And wireframing became a validation step, ensuring that structure, hierarchy, and user progression worked before investing in high-fidelity design.

Wireframes

Wireframes

(Click to Expand)

(Click to Expand)

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Establishing a
Scalable Design System

Establishing a
Scalable Design System

Establishing a
Scalable Design System

To address these inconsistencies, I took the initiative to establish a design system that would unify the platform, support multiple contributors, and create a foundation for future design decisions.
This ensured that layouts, components, and visual patterns remained consistent across all pillars and experiences. This system became the foundation for all future design decisions.

To address these inconsistencies, I took the initiative to establish a design system that would unify the platform, support multiple contributors, and create a foundation for future design decisions.
This ensured that layouts, components, and visual patterns remained consistent across all pillars and experiences. This system became the foundation for all future design decisions.

Design System

Design System

(Click to Expand)

(Click to Expand)

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Core Flows

Core Flows

Core Flows

Translating Structure into Interface Design

Translating Structure into Interface Design

Translating Structure into Interface Design

With the structure defined, the next step was translating it into interface design.
The goal was not just visual polish, but to ensure that hierarchy, navigation, and interaction patterns clearly reflected user progression.

With the structure defined, the next step was translating it into interface design.
The goal was not just visual polish, but to ensure that hierarchy, navigation, and interaction patterns clearly reflected user progression.

A convention serves radically different people with radically different needs: fans, cosplayers, vendors, volunteers, sponsors. We mapped 11 user flows to ensure the platform worked at every entry point. These are the five I led most closely.

01

01

01

Homepage
& Entry Experience

Homepage
& Entry Experience

Homepage
& Entry Experience

The homepage was redesigned to provide a clear starting point, helping users understand how to begin and where to go next. Instead of presenting content immediately, the experience introduces structure first, allowing users to choose how they enter the platform based on their goals.

The homepage was redesigned to provide a clear starting point, helping users understand how to begin and where to go next. Instead of presenting content immediately, the experience introduces structure first, allowing users to choose how they enter the platform based on their goals.

The homepage was redesigned to provide a clear starting point, helping users understand how to begin and where to go next. Instead of presenting content immediately, the experience introduces structure first, allowing users to choose how they enter the platform based on their goals.

Introduced a clearer entry point to guide first-time users

Introduced a clearer entry point to guide first-time users

Introduced a clearer entry point to guide first-time users

Structured navigation around progression rather than exploration

Structured navigation around progression rather than exploration

Structured navigation around progression rather than exploration

Reduced cognitive load by simplifying initial choices

Reduced cognitive load by simplifying initial choices

Reduced cognitive load by simplifying initial choices

Impact

Impact

Impact

Users understand where to start and how to move forward, reducing confusion and improving early engagement.

Users understand where to start and how to move forward, reducing confusion and improving early engagement.

Users understand where to start and how to move forward, reducing confusion and improving early engagement.

02

02

02

Learning Experience
(Core Pillars)

Learning Experience
(Core Pillars)

Learning Experience
(Core Pillars)

The learning experience was restructured around the 5 pillars, transforming them from a conceptual framework into a navigable system. Each pillar functions as a structured environment where users can explore content, resources, and actions aligned with a specific stage of their journey.

The learning experience was restructured around the 5 pillars, transforming them from a conceptual framework into a navigable system. Each pillar functions as a structured environment where users can explore content, resources, and actions aligned with a specific stage of their journey.

The learning experience was restructured around the 5 pillars, transforming them from a conceptual framework into a navigable system. Each pillar functions as a structured environment where users can explore content, resources, and actions aligned with a specific stage of their journey.

Designed consistent templates to create clarity and predictability across all pillar pages

Designed consistent templates to create clarity and predictability across all pillar pages

Designed consistent templates to create clarity and predictability across all pillar pages

Organized content around user intent instead of content type

Organized content around user intent instead of content type

Organized content around user intent instead of content type

Structured layouts to reinforce progression and guide users forward

Structured layouts to reinforce progression and guide users forward

Structured layouts to reinforce progression and guide users forward

Impact

Impact

Impact

Users can understand where they are in their journey and what to do next, reducing confusion and supporting more intentional engagement.

Users can understand where they are in their journey and what to do next, reducing confusion and supporting more intentional engagement.

Users can understand where they are in their journey and what to do next, reducing confusion and supporting more intentional engagement.

03

03

03

Dashboard
(Free vs Pro Experience)

Dashboard
(Free vs Pro Experience)

Dashboard
(Free vs Pro Experience)

The dashboard was designed to reflect different user states, adapting the experience based on membership level. The goal was to provide clarity, personalization, and quick access to relevant actions.

The dashboard was designed to reflect different user states, adapting the experience based on membership level. The goal was to provide clarity, personalization, and quick access to relevant actions.

The dashboard was designed to reflect different user states, adapting the experience based on membership level. The goal was to provide clarity, personalization, and quick access to relevant actions.

Differentiated Free and Pro experiences through layout, content access,
and feature visibility

Differentiated Free and Pro experiences through layout, content access,
and feature visibility

Differentiated Free and Pro experiences through layout, content access,
and feature visibility

Prioritized key actions and progress indicators to guide user behavior

Prioritized key actions and progress indicators to guide user behavior

Prioritized key actions and progress indicators to guide user behavior

Designed the experience to highlight value and encourage progression toward Pro

Designed the experience to highlight value and encourage progression toward Pro

Designed the experience to highlight value and encourage progression toward Pro

04

04

04

Authentication
(Sign Up & Login)

Authentication
(Sign Up & Login)

Authentication
(Sign Up & Login)

The authentication experience was designed to reduce friction during onboarding and create a smoother entry into the platform. The focus was on simplifying the process while maintaining clarity and user confidence.

The authentication experience was designed to reduce friction during onboarding and create a smoother entry into the platform. The focus was on simplifying the process while maintaining clarity and user confidence.

The authentication experience was designed to reduce friction during onboarding and create a smoother entry into the platform. The focus was on simplifying the process while maintaining clarity and user confidence.

Simplified form structure and reduced input requirements

Simplified form structure and reduced input requirements

Simplified form structure and reduced input requirements

Improved clarity in onboarding steps and feedback

Improved clarity in onboarding steps and feedback

Improved clarity in onboarding steps and feedback

Removed unnecessary complexity to streamline account creation

Removed unnecessary complexity to streamline account creation

Removed unnecessary complexity to streamline account creation

Impact

Impact

Impact

A smoother onboarding experience that reduces friction, builds user confidence, and improves completion rates from the first interaction.

A smoother onboarding experience that reduces friction, builds user confidence, and improves completion rates from the first interaction.

A smoother onboarding experience that reduces friction, builds user confidence, and improves completion rates from the first interaction.

Usability Testing & Insights

Usability Testing & Insights

Usability Testing & Insights

To validate the new structure and navigation, I planned and led moderated usability testing sessions with participants aligned with the platform’s target audience. The goal was to understand how users navigate the 5 pillar system, identify friction points, and evaluate whether the experience supports clear progression.

To validate the new structure and navigation, I planned and led moderated usability testing sessions with participants aligned with the platform’s target audience. The goal was to understand how users navigate the 5 pillar system, identify friction points, and evaluate whether the experience supports clear progression.

To validate the new structure and navigation, I planned and led moderated usability testing sessions with participants aligned with the platform’s target audience. The goal was to understand how users navigate the 5 pillar system, identify friction points, and evaluate whether the experience supports clear progression.

Participants

Participants

Total of 4 participants with backgrounds in design and creative fields. Mix of experiences levels and expertises to capture both new and experienced user perspectives.

Total of 4 participants with backgrounds in design and creative fields. Mix of experiences levels and expertises to capture both new and experienced user perspectives.

Usability Testing

Usability Testing

  • 4 Moderated sessions

  • Around 30 min to 1 hour

  • Task-based walkthroughts & Feedbacks

  • 4 Moderated sessions

  • Around 30 min to 1 hour

  • Task-based walkthroughts & Feedbacks

Tools

Tools

  • Zoom — hosting the usability test

  • Google Docs — documentation and script

  • Maze — (upcoming) host unmoderated test

  • Zoom — hosting the usability test

  • Google Docs — documentation and script

  • Maze — (upcoming) host unmoderated test

Key Insights from Testing

Key Insights from Testing

Key Insights from Testing

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Testing Snapshots

Testing Snapshots

Testing Snapshots

(Sessions were recorded and analyzed to identify patterns across user behavior and feedback)

(Sessions were recorded and analyzed to identify patterns across user behavior and feedback)

How Testing Influenced the Design

How Testing Influenced the Design

Creative Direction & Hands-On Design

Testing revealed that while the new structure improved clarity, several areas still created friction in navigation and decision-making.
These insights directly informed the next iteration of the experience.

Testing revealed that while the new structure improved clarity, several areas still created friction in navigation and decision-making.
These insights directly informed the next iteration of the experience.

Testing revealed that while the new structure improved clarity, several areas still created friction in navigation and decision-making.
These insights directly informed the next iteration of the experience.

What was good

What was good

What was good

The 5 pillar structure helped users understand progression

The 5 pillar structure helped users understand progression

Users responded positively to clearer content grouping

Users responded positively to clearer content grouping

The overall system felt more structured compared to the previous version

The overall system felt more structured compared to the previous version

Users were able to complete core tasks without major blockers

Users were able to complete core tasks without major blockers

What needs to change or improve

What needs to change or improve

What needs to change or improve

Reinforced the need for a clearer entry point for new users

Reinforced the need for a clearer entry point for new users

Identified navigation gaps between pillar sections

Identified navigation gaps between pillar sections

Exposed confusion caused by multiple overlapping entry paths

Exposed confusion caused by multiple overlapping entry paths

Highlighted issues with naming and labeling across the platform

Highlighted issues with naming and labeling across the platform

Before

Before

Before

After

After

After

Ongoing Iteration…

Ongoing Iteration…

Ongoing Iteration…

This project is currently in an active iteration phase. Insights from moderated usability testing are being translated into structural and navigation improvements across the platform. The next phase focuses on refining key areas such as entry points, navigation clarity, and content organization, based on observed user behavior. Upcoming work includes validating these updates through unmoderated testing and preparing the system for implementation within the live product (in WordPress).

This project is currently in an active iteration phase. Insights from moderated usability testing are being translated into structural and navigation improvements across the platform. The next phase focuses on refining key areas such as entry points, navigation clarity, and content organization, based on observed user behavior. Upcoming work includes validating these updates through unmoderated testing and preparing the system for implementation within the live product (in WordPress).

This project is currently in an active iteration phase. Insights from moderated usability testing are being translated into structural and navigation improvements across the platform. The next phase focuses on refining key areas such as entry points, navigation clarity, and content organization, based on observed user behavior. Upcoming work includes validating these updates through unmoderated testing and preparing the system for implementation within the live product (in WordPress).