Mobile Product Design · Emotional Wellness · AI Companion · Group Project

Mobile Product Design · Emotional Wellness · AI Companion · Group Project

Mobile Product Design · Emotional Wellness · AI Companion · Group Project

Many people feel emotions they don’t fully understand, but when asked to write them down, they freeze. Journaling apps assume users can articulate their feelings. In emotionally overwhelming moments, that expectation becomes friction, and users disengage.

MYLO replaces words with visual expression, using AI to reflect patterns from users’ input back to them, so they can make sense of what they feel without needing to explain it first.

Many people feel emotions they don’t fully understand, but when asked to write them down, they freeze. Journaling apps assume users can articulate their feelings. In emotionally overwhelming moments, that expectation becomes friction, and users disengage.

MYLO replaces words with visual expression, using AI to reflect patterns from users’ input back to them, so they can make sense of what they feel without needing to explain it first.

Many people feel emotions they don’t fully understand, but when asked to write them down, they freeze. Journaling apps assume users can articulate their feelings. In emotionally overwhelming moments, that expectation becomes friction, and users disengage.

MYLO replaces words with visual expression, using AI to reflect patterns from users’ input back to them, so they can make sense of what they feel without needing to explain it first.

My Role

My Role

My Role

I led the UX and interaction design for MYLO, focusing on how users move from feeling to expression and from expression to reflection.

I led the UX and interaction design for MYLO, focusing on how users move from feeling to expression and from expression to reflection.

I led the UX and interaction design for MYLO, focusing on how users move from feeling to expression and from expression to reflection.

Designed all core user flows — Defined the full experience from onboarding to interaction, ensuring every flow had a clear entry, purpose, and exit

Designed all core user flows — Defined the full experience from onboarding to interaction, ensuring every flow had a clear entry, purpose, and exit

Designed all core user flows — Defined the full experience from onboarding to interaction, ensuring every flow had a clear entry, purpose, and exit

Built the end-to-end interactive prototype — Created a fully navigable, testable mobile experience, not just static screens

Built the end-to-end interactive prototype — Created a fully navigable, testable mobile experience, not just static screens

Built the end-to-end interactive prototype — Created a fully navigable, testable mobile experience, not just static screens

Reduced friction in emotional moments — Simplified interactions and minimized steps between feeling and expression to avoid cognitive overload

Reduced friction in emotional moments — Simplified interactions and minimized steps between feeling and expression to avoid cognitive overload

Reduced friction in emotional moments — Simplified interactions and minimized steps between feeling and expression to avoid cognitive overload

Translated emotional concepts into product decisions — Turned abstract goals like “feels calm” into concrete choices in layout, interaction, and pacing

Translated emotional concepts into product decisions — Turned abstract goals like “feels calm” into concrete choices in layout, interaction, and pacing

Translated emotional concepts into product decisions — Turned abstract goals like “feels calm” into concrete choices in layout, interaction, and pacing

Collaboration

Collaboration

Collaboration

This was a collaborative project with a small cross-functional team.

This was a collaborative project with a small cross-functional team.

This was a collaborative project with a small cross-functional team.

Carolina led product vision and concept

Carolina led product vision and concept

Carolina led product vision and concept

Lina focused on user research and insights

Lina focused on user research and insights

Lina focused on user research and insights

Stefany (me) led UX and interaction design, translating the concept into a functional experience

Stefany (me) led UX and interaction design, translating the concept into a functional experience

Stefany (me) led UX and interaction design, translating the concept into a functional experience

Timeline

Timeline

Timeline

Timeline

Aug 2025 — Dec 2025

Aug 2025 — Dec 2025

Aug 2025 — Dec 2025

Role

Role

Role

Role

UX/UI Designer · Interaction Designer

UX/UI Designer · Interaction Designer

UX/UI Designer · Interaction Designer

Team

Team

Team

Team

Carolina Angel — Founder & Creative Director

Carolina Angel — Founder & Creative Director

Carolina Angel — Founder & Creative Director

Lina Reynolds — Co-Founder & UX Researcher

Lina Reynolds — Co-Founder & UX Researcher

Lina Reynolds — Co-Founder & UX Researcher

Stefany Harada — UX/UI Designer

Stefany Harada — UX/UI Designer

Stefany Harada — UX/UI Designer

Tools

Tools

Tools

Tools

Figma · FigJam · ChatGPT · Lovable AI

Figma · FigJam · ChatGPT · Lovable AI

Figma · FigJam · ChatGPT · Lovable AI

Skills

Skills

Skills

Skills

Interaction Design · Product Strategy · Prototype · AI

Interaction Design · Product Strategy · Prototype · AI

Interaction Design · Product Strategy · Prototype · AI

The Challenge

The Challenge

The Challenge

Most mental health apps ask users to track and label how they feel, but tracking is not healing. When emotions are overwhelming or unclear, people struggle to put them into words and disengage from journaling tools.
The problem is not awareness. It is expression. Users need a way to express what they feel, not just describe it.

Most mental health apps ask users to track and label how they feel, but tracking is not healing. When emotions are overwhelming or unclear, people struggle to put them into words and disengage from journaling tools.
The problem is not awareness. It is expression. Users need a way to express what they feel, not just describe it.

Most mental health apps ask users to track and label how they feel, but tracking is not healing. When emotions are overwhelming or unclear, people struggle to put them into words and disengage from journaling tools.
The problem is not awareness. It is expression. Users need a way to express what they feel, not just describe it.

Most mental health apps ask users to track and label how they feel, but tracking is not healing. When emotions are overwhelming or unclear, people struggle to put them into words and disengage from journaling tools.
The problem is not awareness. It is expression. Users need a way to express what they feel, not just describe it.

Visual over verbal

Visual over verbal

Visual over verbal

Users process visuals faster than words.
We prioritized visual interaction over text-based journaling.

Users process visuals faster than words. We prioritized visual interaction over text-based journaling.

Users process visuals faster than words.
We prioritized visual interaction over text-based journaling.

Creativity as regulation

Creativity as regulation

Creativity as regulation

Creative expression helps regulate emotions.
We made creative expression the core interaction,
not a feature.

Creative expression helps regulate emotions. We made creative expression the core interaction,
not a feature.

Creative expression helps regulate emotions.
We made creative expression the core interaction, not a feature.

Sensory grounding

Sensory grounding

Sensory grounding

Shapes and repetition help create emotional stability.
We used simple visual elements to create a calm experience.

Shapes and repetition help create emotional stability.
We used simple visual elements to create a calm experience.

Shapes and repetition help create emotional stability. We used simple visual elements to create a calm experience.

This insight led to a different approach.
Instead of tracking emotions, we focused on helping users express them.

This insight led to a different approach.
Instead of tracking emotions, we focused on helping users express them.

This insight led to a different approach.
Instead of tracking emotions, we focused on helping users express them.

The Solution

The Solution

The Solution

While most tools ask for input, MYLO helps users express what they feel
MYLO is a reflective companion. Users express emotions visually, and the system responds by reflecting patterns from their input back to them.

Instead of tracking habits or asking users to describe how they feel, MYLO focuses on expression.
It creates space for users to explore emotions without pressure or expectation. It asks for output, not input.

While most tools ask for input, MYLO helps users express what they feel
MYLO is a reflective companion. Users express emotions visually, and the system responds by reflecting patterns from their input back to them.

Instead of tracking habits or asking users to describe how they feel, MYLO focuses on expression.
It creates space for users to explore emotions without pressure or expectation. It asks for output, not input.

While most tools ask for input, MYLO helps users express what they feel
MYLO is a reflective companion. Users express emotions visually, and the system responds by reflecting patterns from their input back to them.

Instead of tracking habits or asking users to describe how they feel, MYLO focuses on expression.
It creates space for users to explore emotions without pressure or expectation. It asks for output, not input.

This loop turns expression into an ongoing reflective experience.

This loop turns expression into an ongoing reflective experience.

This loop turns expression into an ongoing reflective experience.

Core Features

Core Features

Core Features

Flow 1

Flow 1

Flow 1

Getting Started:
Building a Safe Space

Getting Started:
Building a Safe Space

Getting Started:
Building a Safe Space

Users begin with a lightweight onboarding focused on comfort, not data.
They can skip any step and customize MYLO’s tone and interaction style.

Users begin with a lightweight onboarding focused on comfort, not data.
They can skip any step and customize MYLO’s tone and interaction style.

Users begin with a lightweight onboarding focused on comfort, not data. They can skip any step and customize MYLO’s tone and interaction style.

Focused on emotional preferences, not clinical input

Focused on emotional preferences, not clinical input

Focused on emotional preferences, not clinical input

Focused on emotional preferences, not clinical input

Low-pressure, skippable onboarding

Low-pressure, skippable onboarding

Low-pressure, skippable onboarding

Low-pressure, skippable onboarding

Early customization builds trust and familiarity

Early customization builds trust and familiarity

Early customization builds trust and familiarity

Early customization builds trust and familiarity

Flow 2

Flow 2

Flow 2

Expressing Emotions:
From Blank Canvas to Guided Creation

Expressing Emotions:
From Blank Canvas to Guided Creation

Expressing Emotions:
From Blank Canvas to Guided Creation

Users can express emotions through free drawing or guided tracing, depending on their state.
This reduces the barrier to starting and supports both exploration and structure.

Users can express emotions through free drawing or guided tracing, depending on their state.
This reduces the barrier to starting and supports both exploration and structure.

Users can express emotions through free drawing or guided tracing, depending on their state. This reduces the barrier to starting and supports both exploration and structure.

Free canvas with no rules or expectations

Free canvas with no rules or expectations

Free canvas with no rules or expectations

Free canvas with no rules or expectations

Guided prompts for moments of uncertainty

Guided prompts for moments of uncertainty

Guided prompts for moments of uncertainty

Guided prompts for moments of uncertainty

Smooth transition from creation to reflection

Smooth transition from creation to reflection

Smooth transition from creation to reflection

Smooth transition from creation to reflection

Flow 3

Flow 3

Flow 3

Reflecting & Connecting:
Understanding Through Interaction

Reflecting & Connecting:
Understanding Through Interaction

Reflecting & Connecting:
Understanding Through Interaction

After expression, MYLO reflects patterns back to the user through visuals and conversation.
The system supports understanding without interpreting or diagnosing.

After expression, MYLO reflects patterns back to the user through visuals and conversation.
The system supports understanding without interpreting or diagnosing.

After expression, MYLO reflects patterns back to the user through visuals and conversation.
The system supports understanding without interpreting or diagnosing.

Reflective, not prescriptive feedback

Reflective, not prescriptive feedback

Reflective, not prescriptive feedback

Reflective, not prescriptive feedback

Emotional awareness without judgment

Emotional awareness without judgment

Emotional awareness without judgment

Emotional awareness without judgment

Flexible interaction through text or voice

Flexible interaction through text or voice

Flexible interaction through text or voice

Flexible interaction through text or voice

Outcomes
& What This Actually Proved

Outcomes
& What This Actually Proved

Outcomes
& What This Validated

This project evolved into a fully testable prototype (the beta version) to validate how users engage with emotional expression through creativity and AI. By combining initial hypotheses with real beta usage, a few things became very clear:

This project evolved into a fully testable prototype (the beta version) to validate how users engage with emotional expression through creativity and AI. By combining initial hypotheses with real beta usage, a few things became very clear:

This project evolved into a fully testable prototype (the beta version) to validate how users engage with emotional expression through creativity and AI. By combining initial hypotheses with real beta usage, a few things became very clear:

This project evolved into a fully testable prototype (the beta version) to validate how users engage with emotional expression through creativity and AI. By combining initial hypotheses with real beta usage, a few things became very clear:

The Data Analysis

The Data Analysis

Early usage gave us a clearer picture of real behavior:

Early usage gave us a clearer picture of real behavior:

223 visitors and 1.1k page views

223 visitors and 1.1k page views

223 visitors and 1.1k page views

Average of 4.71 pages per visit

Average of 4.71 pages per visit

Average of 4.71 pages per visit

Around 2 minutes and 34 seconds of engagement in the app

Around 2 minutes and 34 seconds of engagement in the app

Around 2 minutes and 34 seconds of engagement in the app

Users explored the experience, but continuation depended heavily on speed, responsiveness, and emotional relevance.

Users explored the experience, but continuation depended heavily on speed, responsiveness, and emotional relevance.

What This Changed

What This Changed

Based on both validation and real usage, the next steps became clear:

Based on both validation and real usage, the next steps became clear:

Make Mylo feel more human through more dynamic and context-aware responses

Make Mylo feel more human through more dynamic and context-aware responses

Make Mylo feel more human through more dynamic and context-aware responses

Double down on the drawing experience as a core feature, not a supporting one

Double down on the drawing experience as a core feature, not a supporting one

Double down on the drawing experience as a core feature, not a supporting one

Fix technical friction, especially voice input and slow interactions

Fix technical friction, especially voice input and slow interactions

Fix technical friction, especially voice input and slow interactions

Optimize speed and accessibility so users can rely on it in real emotional moments

Optimize speed and accessibility so users can rely on it in real emotional moments

Optimize speed and accessibility so users can rely on it in real emotional moments

The Data Analysis

Early usage gave us a clearer picture of real behavior:

223 visitors and 1.1k page views

Average of 4.71 pages per visit

Around 2 minutes and 34 seconds of engagement in the app

Users explored the experience, but continuation depended heavily on speed, responsiveness, and emotional relevance.

What This Changed

Based on both validation and real usage, the next steps became clear:

Make Mylo feel more human through more dynamic and context-aware responses

Double down on the drawing experience as a core feature, not a supporting one

Fix technical friction, especially voice input and slow interactions

Optimize speed and accessibility so users can rely on it in real emotional moments

What We Learned From Users

What We Learned From Users

What We
Learned From Users

Lowering the barrier to expression works — Users naturally engaged more when they weren't forced to "find the right words"

Lowering the barrier to expression works — Users naturally engaged more when they weren't forced to "find the right words"

Lowering the barrier to expression works — Users naturally engaged more when they weren't forced to "find the right words"

Flexibility is critical in emotional moments — Allowing users to pause, skip, or move at their own pace reduced friction significantly. When the experience felt too rigid or slow, users disengaged quickly, especially in moments of stress

Flexibility is critical in emotional moments — Allowing users to pause, skip, or move at their own pace reduced friction significantly. When the experience felt too rigid or slow, users disengaged quickly, especially in moments of stress

Flexibility is critical in emotional moments — Allowing users to pause, skip, or move at their own pace reduced friction significantly. When the experience felt too rigid or slow, users disengaged quickly, especially in moments of stress

AI needs to feel human, not scripted — While AI reflection showed potential, users noticed when responses felt repetitive or generic. Making the interaction feel more natural, warm, and responsive became a clear priority

AI needs to feel human, not scripted — While AI reflection showed potential, users noticed when responses felt repetitive or generic. Making the interaction feel more natural, warm, and responsive became a clear priority

AI needs to feel human, not scripted — While AI reflection showed potential, users noticed when responses felt repetitive or generic. Making the interaction feel more natural, warm, and responsive became a clear priority

End-to-end testing exposed real gaps — Desgining across the full journey revealed issues that weren't visible in isolated screens, espcially around performance, voice input reliability, and response time. These gaps directly impacted trust and continuity.

End-to-end testing exposed real gaps — Desgining across the full journey revealed issues that weren't visible in isolated screens, espcially around performance, voice input reliability, and response time. These gaps directly impacted trust and continuity.

End-to-end testing exposed real gaps — Desgining across the full journey revealed issues that weren't visible in isolated screens, espcially around performance, voice input reliability, and response time. These gaps directly impacted trust and continuity.

Reflection

Reflection

Reflection

What I Learned

What I Learned

What I Learned

Simplicity improves emotional clarity — Reducing visual and interaction noise made the experience more approachable and effective

Simplicity improves emotional clarity — Reducing visual and interaction noise made the experience more approachable and effective

Simplicity improves emotional clarity — Reducing visual and interaction noise made the experience more approachable and effective

Simplicity improves emotional clarity — Reducing visual and interaction noise made the experience more approachable and effective

Flows matter more than screens — Defining user flows early helped reduce rework and improved overall cohesion

Flows matter more than screens — Defining user flows early helped reduce rework and improved overall cohesion

Flows matter more than screens — Defining user flows early helped reduce rework and improved overall cohesion

Flows matter more than screens — Defining user flows early helped reduce rework and improved overall cohesion

Design decisions must support emotional context — Every interaction, transition, and visual element needed to feel intentional and supportive

Design decisions must support emotional context — Every interaction, transition, and visual element needed to feel intentional and supportive

Design decisions must support emotional context — Every interaction, transition, and visual element needed to feel intentional and supportive

Design decisions must support emotional context — Every interaction, transition, and visual element needed to feel intentional and supportive

What I would do differently

What I would do differently

What I would do differently

Use a more restrained visual system to improve clarity and consistency

Use a more restrained visual system to improve clarity and consistency

Use a more restrained visual system to improve clarity and consistency

Use a more restrained visual system to improve clarity and consistency

Define flows earlier to reduce mid-process iteration and confusion

Define flows earlier to reduce mid-process iteration and confusion

Define flows earlier to reduce mid-process iteration and confusion

Define flows earlier to reduce mid-process iteration and confusion

Push the visual language toward a more mature and refined direction

Push the visual language toward a more mature and refined direction

Push the visual language toward a more mature and refined direction

Push the visual language toward a more mature and refined direction

next steps

next steps

next steps

Expand chat and voice interaction as core features

Expand chat and voice interaction as core features

Expand chat and voice interaction as core features

Expand chat and voice interaction as core features

Refine the reflection system based on user behavior patterns

Refine the reflection system based on user behavior patterns

Refine the reflection system based on user behavior patterns

Refine the reflection system based on user behavior patterns

Explore opportunities to develop the product into a real application

Explore opportunities to develop the product into a real application

Explore opportunities to develop the product into a real application

Explore opportunities to develop the product into a real application

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